Redefining Health Insurance with AI-Driven Care & Seamless Claims
Insurance Operations
Faster claims, improved access to care, and higher customer satisfaction
Background
The traditional health insurance experience is often complex, slow, and impersonal. Our client, a tech-first insurtech company, set out to change that by delivering simple, smart, and accessible healthcare coverage through a mobile-first platform.
The Challenge
Customers frequently delayed care due to complicated processes and lack of immediate support. Claims took days—or even weeks—to process, and accessing medical advice was inconvenient. The company needed a way to streamline the user experience from consultation to claim.
The Solution
zranta helped the client implement an integrated, AI-powered experience across their app, including:
🤖 AI-driven medical consultations that triage symptoms, guide next steps, or connect users to a doctor instantly
📲 In-app claims processing with automated verification and submission
🧾 Smart syncing of medical consultations with claim records for faster payouts
🤝 Human support augmented by AI for round-the-clock responsiveness
This seamless integration made health insurance feel more like a health companion—available anytime, anywhere.
What the Retail Chain Said
With Azranta’s AI tools, we’ve turned health insurance into something people actually want to use.
This case shows how technology can do more than digitize insurance—it can humanize it. By combining AI consultations with real-time claims support, Azranta helped the client deliver a health insurance experience that’s truly built for today.
Like our Case Studies
Lets Connect to Talk More on this
Request a Newsletter
Ready to Work Together? Build a project with us!
Learn More From
Frequently Asked Questions
We specialize in designing AI-driven and automation-first solutions that eliminate inefficiencies and boost business performance. From robotic process automation (RPA) to custom AI integrations, we help you move faster, smarter, and leaner.
We’ve worked across finance, healthcare, logistics, retail, and more. If your business has repeatable processes, legacy systems, or data bottlenecks—we can help.
Not with us. Our modular, cost-efficient approach minimizes risk while maximizing ROI. Think of it as future-proofing your operations—without breaking the bank.
Of course. That’s the best place to start. We offer a free discovery call where we explore your current challenges and map out where automation or AI could deliver the most value.
Click Here to Schedule a meeting.
Absolutely. Whether you’re a traditional enterprise or a modern digital player, AI and automation can unlock value in places you didn’t expect—without needing a full IT overhaul. We start simple and scale smart.
Most of our clients start seeing measurable impact—like reduced costs or time savings—within 30 to 90 days. We focus on quick wins and long-term gains, customized to your goals.