Utilized AI and behavioral economics to offer renters and homeowners insurance
Insurance Operations
50% of claims fully automated, faster payouts, higher customer satisfaction
Background
In a competitive insurance market where speed and trust define brand loyalty, our client sought to modernize their claims process without adding operational burden. Their goal: deliver near-instant resolutions while maintaining accuracy and compliance.
The Challenge
The client, a fast-growing insurtech company, faced a familiar bottleneck: manual claims processing was slow, costly, and prone to human error. Customers expected faster responses, and the team struggled to keep up without increasing operational overhead.
The Solution Stack
Enter AI Jim—Azranta’s custom-built claims automation engine. AI Jim was trained to:
Approve and initiate payouts—often within minutes
AI Jim was seamlessly integrated into the client’s workflow, with full transparency and control.
By automating their claims process, the client not only reduced costs but redefined what speed and trust look like in insurance. With Azranta’s AI, they now deliver on their promises faster than ever—without compromising accuracy or compliance.
Evaluate claim submissions in real-time
Facial recognition authenticates all insurance holders at entry gates.
80%+ match on first pass
Cross-reference policy terms instantly
OCR reads and auto-logs papers.
95 % correct capture
Detect fraud patterns using machine learning algorithms
Detects missing data by specialised algorithms.
Site-tuned; real-time performance.
What the Client Said
AI Jim has completely redefined how we handle claims.
Within 60 days of deployment, AI Jim was handling up to 50% of all claims autonomously—dramatically reducing turnaround time.
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Frequently Asked Questions
We specialize in designing AI-driven and automation-first solutions that eliminate inefficiencies and boost business performance. From robotic process automation (RPA) to custom AI integrations, we help you move faster, smarter, and leaner.
We’ve worked across finance, healthcare, logistics, retail, and more. If your business has repeatable processes, legacy systems, or data bottlenecks—we can help.
Not with us. Our modular, cost-efficient approach minimizes risk while maximizing ROI. Think of it as future-proofing your operations—without breaking the bank.
Of course. That’s the best place to start. We offer a free discovery call where we explore your current challenges and map out where automation or AI could deliver the most value.
Click Here to Schedule a meeting.
Absolutely. Whether you’re a traditional enterprise or a modern digital player, AI and automation can unlock value in places you didn’t expect—without needing a full IT overhaul. We start simple and scale smart.
Most of our clients start seeing measurable impact—like reduced costs or time savings—within 30 to 90 days. We focus on quick wins and long-term gains, customized to your goals.